Notice of Privacy Practices
Effective date: April 2024
This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Our Commitment to Your Privacy
At eCure, your privacy matters. We are required by law to maintain the privacy of your protected health information (PHI), to provide this notice, and to follow the terms of this notice.
This Notice applies to all care provided by eCure through telehealth, in-person visits, house calls, and electronic communications across all licensed states.
How We May Use and Share Your Health Information
We may use or disclose your PHI without written permission for:
1. Treatment
To coordinate or manage your care with other providers, labs, pharmacies, and specialists.
2. Payment
To bill you, process insurance claims, verify benefits, and collect payment.
3. Healthcare Operations
To evaluate and improve our services, train staff, conduct audits, and ensure quality care.
4. Telehealth Services
To deliver remote care across licensed states in compliance with federal and state telemedicine laws.
Other Uses and Disclosures Permitted or Required by Law
We may also use or disclose your health information:
To comply with federal or state law, court orders, or subpoenas
For public health reporting, disease control, or FDA-related matters
To report abuse, neglect, or domestic violence
For health oversight activities (licensing, audits, investigations)
For organ donation or medical examiner duties
To prevent a serious threat to health or safety
For workers' compensation claims
For research, but only with proper safeguards or authorization
Uses That Require Your Written Authorization
We will not use or share your information for the following unless you sign a written authorization:
Marketing communications not related to your care
Sale of your health information
Psychotherapy notes (if applicable)
Disclosures not otherwise permitted by law
You may revoke your authorization at any time in writing.
Your Rights Regarding Your Health Information
You have the right to:
Access Your Records
Request to view or get a copy of your medical record (paper or electronic).
Request a Correction
Ask us to correct information you believe is inaccurate or incomplete.
Request Restrictions
Request limits on how we use or share your information, especially with insurers if you paid out of pocket.
Request Confidential Communication
Ask us to contact you in a specific way (e.g., via text or mail only).
Receive an Accounting of Disclosures
Request a list of certain non-routine disclosures we’ve made in the last six years.
Receive a Copy of This Notice
You may request a paper or digital copy at any time.
How We Protect Your Information
We follow strict security protocols to protect your PHI, including:
Encrypted data transmission
Secure electronic health records
Role-based access controls
Regular compliance audits
If a breach of your PHI occurs, we will notify you in accordance with federal and state law.
State-Specific Privacy Rights
We comply with additional privacy protections as required by:
Florida & Colorado: Enhanced protections for mental health records and genetic information
Vermont: Stricter rules on sharing prescription data
Arizona & DC: Special consent requirements for HIV and substance use information
California/CCPA (if applicable): If you serve CA residents, more patient access and opt-out rights apply
Changes to This Notice
We may update this Notice periodically. Revised versions will be posted on our website and available upon request. Material changes will be communicated to active patients.
Questions or Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Privacy Officer
eCure Health & Wellness
120 19th St N, Suite 321
Birmingham, AL 35203
Phone: 205-498-5519
Email: admin@ecureclinic.com
Or contact the U.S. Department of Health & Human Services:
www.hhs.gov/ocr/privacy
Phone: 1-877-696-6775
We will not retaliate against you for filing a complaint.