Cancellation & Refund Policy

Effective date: April 2020

At eCure, we’re committed to providing exceptional care and value your trust in our services. To maintain a smooth experience for all clients, please review our cancellation and refund guidelines below.

Refunds & Credits

We do not offer refunds on purchases or appointments. However, we understand that life happens—credit may be issued at our discretion for use toward future services or purchases.

These credits are handled on a case-by-case basis and designed to offer you flexibility in continuing your care with us.

Appointment Cancellations & Rescheduling

We kindly ask that you cancel or reschedule at least 24 hours in advance to avoid a late cancellation fee.

You can cancel or reschedule using:

• The Healthie app or chat feature

• Call or text: 205-498-5519

• Email: admin@ecureclinic.com

We appreciate your understanding and continued support in helping us run efficiently and better serve all of our clients.